Unitymedia down - help with faults and problems
If your Unitymedia internet connection is down, you can find out here how you can get help quickly and request troubleshooting.
Unitymedia really down? So check it out
Before you report a problem to Unitymedia, you should make sure that the problem is caused by Unitymedia. Please note the following points:
- First go to different websites and restart your router.
- On allestault.de users have the opportunity to report a malfunction. Here you should first report your malfunction. There you can also see whether others in your city have the same problem.
Report a malfunction to Unitymedia and initiate troubleshooting
In order for your malfunction to be remedied more quickly, you must inform Unitymedia.
- You can report technical problems and malfunctions to Unitymedia around the clock on 0221/466 191 00. You can be sure that Untiymedia will take note of your problem and take care of the problem.
- Under the indicated hotline, Unitymedia can sometimes provide you with more information about the fault and the time until the fault is cleared.
If you have problems with Unitymedia more frequently and would like to cancel your contract, we will help you with another practical tip when changing.