Unitymedia: error code 101 - you can do that

If the error code 101 occurs on your Unitymedia receiver, the channels cannot be received correctly. We'll show you how to solve the problem.

Fix error code 101 at Unitymedia

The error usually occurs with the following message: "Note 101 - This station cannot be received. Please check your connection".

• First check whether the cable connection on the receiver is properly seated. Unscrew it briefly and then screw it back on.
• The antenna cable can also be damaged. Therefore, do not wind the cable tightly, but roll it out completely.

Unitymedia: Error 101 causes problems

• If error 101 cannot be remedied in this way, there is usually a defect in the antenna cable or the receiver. A too weak signal can also be the cause.
• However, before you contact support, you should rule out a major issue. Therefore, check for any malfunctions at Unitymedia.
• In the event of a malfunction, your best advice is to simply maintain. The problem will usually resolve itself within a few minutes.

Customer service solves Unitymedia error 101

• If the receiver is broken, the device will be replaced. If the cable is defective or the signal is too weak, a technician must disengage. Customer service will help you with this.
• You can reach Unitymedia support by telephone at the fixed network tariff. Have your customer number ready for the call.

In the next practical tip, we will show you how to cancel your contract with Unitymedia.