Unitymedia: error code 6010 - how to fix the problem

Errors can also occur at Unitymedia, one of the largest cable network operators in Germany. The error code 6010 on your receiver indicates connection problems to the network. We will show you what you can do in this case.

Unitymedia error code 6010

This error code occurs if the receiver has lost the connection to the network. This can happen, for example, when the receiver wakes up from standby.

• First of all, of course: remember the error code that is shown on the display of the receiver and follow the instructions there. If the problem persists, contact Unitymedia customer service.
• You can also switch the box off for 30 seconds and then switch it on again. Please do this with the switch on the front of the device. In some cases, this restart will fix the problem.
• If the problem occurs frequently, select the middle "Power-Saving" option in the settings for power consumption. This can also help.

With the speed test from Unitymedia you can check your DSL speed.