Unitymedia: No reception - you can do that
If you have no reception at Unitymedia, this problem can usually be solved with just a few simple steps. You can find out how to do this here in this practical tip.
No reception at Unitymedia - what to do?
If the television reception at Unitymedia is disturbed, we have tips for you on how to restore reception:
- First, make sure the TV is properly connected to the receiver.
- The receiver must also be properly connected to the Internet and switched on.
- Also check that all cables are properly connected and intact. Defective cables should be replaced immediately.
- In the event of storms or power failures, the service may not be available for a short time.
- You should carry out an automatic station search, especially after a power failure.
- It can often help if you disconnect the receiver from the mains for about 2 minutes.
Further solutions: No reception at Unity Media
- In the menu you can check under "Info" whether there is a software update for the device.
- If this is the case, you should install it and then restart the device.
- However, there may currently be a problem with Unitymedia.
- At Allestoerungen.de users can report if they have problems with Unitymedia.
- If there are many reports, a malfunction at Unitymedia is likely.
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If you have any further questions or problems, please contact Unitymedia's customer service.