Unitymedia: Login is not possible - you can do that

At Unitymedia you get the Internet and telephone from a single source. If the login to the cable provider does not work, the causes can be varied. Read in this practical tip what you can do in this case.

Login to Unitymedia is not possible - what to do?

• First, make sure you are connected to the internet correctly. To do this, open any page in your browser. Tip: If you have Internet problems, it can often help if you disconnect the router from the power supply for about 10 seconds.
• On the Allestault.de page you can check whether other users also have problems with the Internet provider. If many messages from other users are visible here, a malfunction is currently likely. So try again later.
• When logging in, make sure that you are using the correct login data and that no typing errors have crept in.
• Your account may also have been blocked due to late payments or an infringement.
• Contact Unitymedia customer service for further assistance.

We'll tell you what you can do in the event of a Unitymedia disruption in the next practical tip. Tip: Save the next time you sign a contract with Unitymedia using our vouchers.