Unitymedia or Telekom: Comparison of DSL providers
No matter whether Telekom or Unitymedia - both providers offer a wide variety of tariffs and contracts. In this practical tip, we compare both Internet providers for you so that you can find the right product for you.
DSL provider Telekom: good service, high prices
- Speed: thanks to the various offers from Telekom, you can surf up to 100MB per second. Unfortunately, often only half of the promised speed arrives.
- Additional devices: Thanks to Telekom Entertain you can enjoy almost all programs in brilliant HD. The devices are easy to use and run smoothly overall.
- Service: Thanks to the free hotline, you don't pay a cent if problems arise. Unfortunately, you wait a while in the queue until you find the right advisor.
- Susceptibility to interference: Overall, Deutsche Telekom lines are not very susceptible to interference. However, should a malfunction occur, it is often due to problems that others have caused. You can easily check whether Telekom is down.
- Availability: Since Telekom is the market leader and lord of the Internet lines, you can accept an offer from Telekom at any location.
- Costs: Here, Telekom is very far ahead because the prices are almost the highest. For a "normal" internet connection you pay a good 45 euros.
- Conclusion: good customer service and widespread availability, but unfortunately very expensive in comparison. You can reach customer support here.
DSL provider Unitymedia: Fast internet, good prices
- Speed: Here Unitymedia is one step ahead of Telekom. You can surf up to 400MB per second over fiber. Around 80% of the promised bandwidth is also received.
- Additional devices: Here too you can enjoy brilliant HD with the receiver. However, the Unitymedia device is somewhat more difficult to operate and, overall, reacts more slowly.
- Service: In case of problems, Unitymedia also offers a free hotline. The catch: this can only be accessed from the Unitymedia network. If you have a complete failure, you have to use the paid service hotline.
- Susceptibility to faults: In the past there were unfortunately occasionally large-scale disruptions at Unitymedia, which often lasted several hours or even the whole day (see Allestault.de). Check here whether Unitymedia is currently down.
- Availability: Here too, compromises have to be made, since not all packages are available everywhere. In some rural areas you can often not use the offers at all.
- Costs: Depending on the offer, you pay between 20 and 65 euros for the Internet.
- Conclusion: A super fast internet, but high susceptibility to faults. Also good prices, but not available everywhere. You can reach customer support here.
Conclusion: Unitymedia or Telekom - which is better?
- If you are looking for fast internet and live in a densely populated area, you should choose Unitymedia.
- However, if you count on good service and performance or live in the country, we recommend Telekom.
- Before you book a package, however, you should check whether it is available at your location.
- You can do this directly on the website of the provider. All you have to do is enter your address.
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