Delete Uplay account
Unfortunately, you cannot directly delete your Uplay account yourself. To do this, you must take a detour using the customer service contact form. We'll tell you how to do it.
How to delete your Uplay account
If you want to remove your Uplay account, all related data will be deleted: games, save games, achievements.
- Log in to your Uplay account online. Now you have to click on "Ask a question" on the Ubisoft support page.
- Enter "Uplay" in both "Platform" and "Product". For category you have to enter "account / registration" The subject should read "[Account] Deletion Request".
- Copy the following indents of this article into the "Question" field. Just insert your account name and the email address of the account in the appropriate places. You hereby confirm your consent that your account will be deleted.
- This request is for account [ACCOUNTNAME] with email address [ACCOUNT-EMAIL].
- 1. Yes, I want my Uplay account to be completely deleted from the system.
- 2. I am aware that all Ubisoft games that are linked to this account can no longer be used.
- 3. I was also informed that all connections to Uplay services will be irrevocably lost. My username is permanently blocked after deletion and cannot be reactivated at a later time.
- 4. I have not processed a current order in the UbiShop with the account to be deleted.
- 5. The deletion process is final and cannot be revoked at a later date.
- 6. I am familiar with the consequences of the deletion and I agree and accept Ubisoft's approach.
Complete the priority by pressing "Continue". Please note that it can take up to several days until your account is finally deleted. Meanwhile, we show you a lot of cool tips in our gaming area.