Uplay error: service not available - you can do that

If the error "Service not available" occurs in Uplay, you cannot log in to the software and therefore cannot start any games. Read this practical tip to find out why and how to fix the problem.

Uplay: Solutions to "Service not available" error

The message "Service not available" indicates that the client software was unable to connect to the Uplay servers. There are various reasons for this, which is why there is no uniform solution. Try the following approaches to get access to your games again:

• First of all, you should make sure that you are using the latest version of the Uplay client. Usually it updates itself automatically when it starts. If this does not work, you can also download and install the latest version here.
• Make sure your computer is connected to the Internet and that Uplay is not blocked by a firewall or virus scanner. To do this, deactivate any security programs and try again to start Uplay. If this succeeds, you must add Uplay to the exception rules of the respective software.
• A faulty proxy configuration can also interfere with the connection to the Uplay servers. In the Uplay settings, click on "Network" and then on "Change proxy settings". Now remove any incorrect configurations.
• The error can of course also occur if the Uplay servers are currently offline or overloaded. In this case, you can only wait for the problem to be resolved. You can check whether the server is malfunctioning at allestault.de.