Uplay account locked - you can do that

If you suddenly can no longer log in to Uplay, your account may be blocked. You can find out what you can do about this in this practical tip.

Uplay account blocked: Password entered incorrectly too often

If you have entered your password incorrectly at Uplay, your account will be automatically blocked:

• You cannot change anything on the lock. Your account will be activated again after about three hours.

Uplay account locked: Installation key entered incorrectly

Uplay locks your account as soon as you have entered the installation key for a game several times incorrectly:

• Again, your account will be activated after about three hours.
• If your CD-Key is declared incorrect again and again, try to exchange letters that are difficult to distinguish from one another.
• For example, you might have swapped "VV" and "W" or "0" and "O".

Uplay account blocked: contact customer service

• If the first two paragraphs didn't work for you, you need to contact Uplay Customer Service. Our practical tip shows which channels this is possible.

We will show you how to completely uninstall Uplay in our next article.