Uplay customer service: contact details and hotline

If you have any questions or problems with Uplay, you can contact customer service. All contact details and available hotlines can be found in our overview.

Uplay support: hotlines and contact details

Uplay is Ubisoft's gaming platform. If you have any problems or questions about your downloaded games, you can always contact Ubisoft Customer Service. You also have special contact options for all matters relating to Uplay:

• FAQ: You can find answers to common questions in Uplay's extensive FAQ section. To do this, select your system, the functions concerned and then the corresponding problem.
• Email: Alternatively, you can contact Ubisoft employees using the contact form. To do this, log into your Uplay account and fill in the fields with your personal data.
• Hotline: You can also reach the Uplay service on Mondays to Fridays from 12 a.m. to 9 p.m. on 069 999915592. The call is free of charge from the German landline network, but mobile networks can incur additional costs.