UPS hotline - how to contact customer service

In addition to the hotline, you have several options for contacting UPS customer service. In the following practical tip you will therefore find the telephone numbers, fax number, email and address of the shipping giant.

Contact the UPS customer service by phone hotline

UPS Germany is based in Neuss and is no longer directly represented. In addition to the UPS Germany contact overview, we have summarized the telephone number for various purposes below, to which you can contact if you have any questions or problems.

• Customer service can be reached on 01806/882 663 and costs 20 cents per call from a German landline, and from mobile phones there is a maximum of 60 cents per call.
• If you have any questions about invoicing, you can call 01806/877 222 .
• However, if you need technical support, you can also call 069/663 080 37 and ask for possible help.
• Finally there is the possibility to contact us by fax. The fax number is 02131/9472222 .
• With all options, make sure that you always have your data, such as the tracking number, ready

UPS customer service - these are the other contact options

To get an answer to your problem as soon as possible, take a look at the UPS Help and Support Center. The video instructions available there are also helpful.

• Of course, you can also contact the German UPS support by email. The email address is . Alternatively, use the UPS email form.
• To resolve your problem in writing, you can also send UPS your request by post. The address is as follows:
• United Parcel Sevice Deutschland Inc. & Co.OHG, Görtlitzer Strasse 1, 41460 Neuss
• If you also have a UPS account, you can log in to the website and check for any incorrect data or shipping errors.