UPS: hotline and all contact data

There are two ways to contact UPS: Via the hotline or by email. However, the hotline is not free of charge. The easiest way to contact UPS is below.

UPS: contact via hotline

You can contact the UPS hotline using different service numbers, depending on your concerns.

• UPS support is available on 01806 882 663.
• The call costs 20 cents from the German landline and up to 60 cents from the mobile network.
• For questions about invoicing, there is a separate hotline at 01806 877222 for export shipments and at 01806 877222 for import shipments.
• Support for questions about installations, upgrades or UPS technologies is available at +49 (0) 69 66 30 80 37.

UPS: contact by mail

A free alternative to the hotline is the mail request.

• You can easily send an email on the UPS website.
• You can easily start a service request by specifying your name, email address and telephone number. Describe your problem in detail in the message and send the message to the UPS service team using the contact form.

You can find information on UPS delivery times in another practical tip.