USB hub not working - what to do?

If your USB hub no longer works, there can be several reasons. We'll show you exactly what you can do.

If the USB hub doesn't work - it could be because of it

Some USB devices do not run on a hub. External hard drives or webcams receive too little power via the hubs and refuse to work. Instead, check the connection directly on the computer.
If you want to connect several USB devices with high power consumption to one hub, you need a hub with external power supply.
If all devices connected to the hub are not recognized, plug the hub into another USB port on your computer.
The problem may not be the hub but the connected USB device. In this case, continue reading in the practical tip USB stick is not recognized.

Simultaneously press the [Windows] + [R] keys so that the "Execute" command opens.
Enter "devmgmt.msc" here and confirm with "OK". Then the device manager starts.
Select the category "USB controller" at the bottom and choose the right hub.
Right-click on the hub and select the "Update Driver Software" option. Follow the further instructions to load the update.
If that doesn't help, you can right-click the "Uninstall" hub and then "Install" again. After a restart, the problem should be resolved.