USB mouse is not recognized - what to do?

If your USB mouse is not recognized the first time or after repeated use, there can be several reasons. We'll show you how to solve the problem.

Getting started: USB mouse is not recognized

• First, restart your system. In some cases, this can fix your problem.
• Plug the USB mouse into another USB input. This is possibly defective or deactivated.
• If Windows does not install the driver at all or apparently only incorrectly, perform a manual installation of the driver. You can find it for download on the manufacturer's website.

Step 2: reinstall USB mouse

1. Open the Control Panel and select the "Devices and Printers" under the "Hardware and Sound" category.
2. If the USB mouse is listed here, right-click on it and select the "Remove device" option or a similar action.
3. Then remove the USB mouse from the computer and plug it in again. Windows is now trying to reinstall the mouse.

Step 2: Install the USB mouse in Device Manager

1. Use the key combination [Windows] and [R] to open the "Run" wizard.
2. Enter the command "devmgmt.msc" and confirm with "OK". Then the device manager starts.
3. Activate the option "Show hidden devices" under "View" and look for the USB mouse in the category "Mice and other pointing devices".
4. Right-click to either enable, disable, uninstall, or update the driver.
5. With one of these options, your USB mouse should be properly reinstalled and working.

We will show you how to lock the mouse under Windows in the next practical tip.