Versatel customer service: contact via hotline and email
You can contact Versatel customer service via hotline and email if you have any questions or problems with your tariff. You can find all contact options for Versatel support in this overview.
Contact the Versate customer service: hotline and mail
Note: In the event of a fault, you should first carry out the Versatel fault check before contacting customer service.
- Technical hotline: If you have technical problems, you can reach Versatel around the clock, seven days a week on the free number 0800 - 333 444 8.
- Customer service hotline: For all other questions, call the same number (0800 - 333 444 8). However, the customer service staff can only be reached Monday to Friday from 8 a.m. to 9 p.m. and on weekends from 10 a.m. to 8 p.m.
- Fax: You can fax documents directly to Flensburg at 0461-9090021.
- Contact form: You can make written inquiries using the free contact form. You will then receive an answer by email.
- Email: To send an email directly, enter the address " " as the addressee.
- Post: Customer service accepts letters and parcels at Versatel Deutschland GmbH, 24945 Flensburg. A street address is not necessary here.
As a Versatel customer, the next thing you should read is how good the Versatel network is.