Viagogo: cancel tickets - how it works
Viagogo is known not only for selling tickets to sold-out events, but also for numerous complaints from buyers and sellers. Read in this practical tip whether you can cancel a ticket again.
Viagogo: Purchased tickets cannot be canceled
- Unfortunately, it is not possible for the buyer to cancel tickets that have already been purchased at Viagogo. This also applies if the seller has not yet confirmed the order.
- Neither can the seller cancel the sale of the tickets. If he cannot deliver the tickets, he bears the costs incurred by the Group as compensation for the buyer in accordance with Viagogo's General Terms and Conditions.
- If the event is postponed or canceled, Viagogo will contact you in good time. In the event of a cancellation, the portal will refund the purchase price of the tickets.
- If you are unable to attend the event, you can try to sell the tickets through Viagogo or a similar portal.
On the next page we will show you whether the Viagogo alternative tickets75 is serious.