Vodafone: Internet doesn't work - it could be because of that

If the Vodafone Internet suddenly stops working, the problem may be with the provider or with yourself. This practical tip shows you how to check this and what you can do about it.

Internet does not work with Vodafone - you can do that

Use our tips below to find out why you don't have internet at Vodafone:

• Vodafone may currently have a network problem, which is why you do not have the Internet.
• At Allestoerungen.de you can see whether other users have already reported a malfunction.
• If there are many messages here, a major fault is likely. This means the fault is not yours.
• However, if there are no or few reports, there is currently no major disruption.
• In this case you should contact Vodafone customer service.

Vodafone Internet does not work - incorrect configuration

If there is no major malfunction, an incorrect configuration can also ensure that you do not have an Internet connection.

• To do this, restart your cell phone once. This often helps.
• Since there are different networks, you may not be on the best network. If you see an "H" on the display of your smartphone, you are logged into the HSDPA network. This is the best connection.
• With "E" or just "G" you are in a less good network. Here the page construction can take quite a long time.
• In "Settings"> "Mobile networks" you will find various settings for this connection under "Preferred network type". Make sure that the "Auto" option is set here.
• You may have just used up your data volume or your flat rate has expired.

This guide is based on Android 4.3. If you are not satisfied, you can also change the tariff at Vodafone.

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