WD My Cloud: No access - it could be that

If you don't have access to your WD My Cloud, there can be several reasons. In this practical tip, we will tell you what you can do about it.

No access to WD My Cloud - what to do?

• Make sure the My Cloud is properly connected to the router and turned on.
• The network cable used may be defective. Replace it as a test.
• Or the router is causing this connection error. Disconnect it from the power supply for about 10 seconds and try again.
• In most cases, the problem can be solved by briefly switching the My Cloud off and then on again.
• You can also try resetting the server. Press and hold the reset button on the back for several seconds.
• If the problem persists, you should completely reset the WD My Cloud.

In the next practical tip, read how to update your WD My Cloud.