WD My Cloud very slowly - that may be the reason

If your WD My Cloud is very slow, various causes can be responsible. In this practical tip we show you how you can get more speed out.

WD My Cloud unbearably slow - what to do?

• If your WD My Cloud is slow from the start, you should first check the connection to your computer. Check whether the My Cloud with Gigabit LAN is connected to the home network. Otherwise the transmission speed suffers enormously.
• The connection speed of the device accessing the WD My Cloud is also important. Make sure to connect your computer to the gigabit network with a LAN cable. In practice, a WLAN connection does not match the speed of a cable.
• If you want to stream films in very high quality via WiFi from the My Cloud, this can lead to problems. The problem here is not with the My Cloud, but with your WiFi network. Especially when there are many radio networks in your area, the speed suffers.
• Other users accessing the WD My Cloud can drive the speed down. But this is more the case with large data transfers, editing a document on the My Cloud has no noticeable impact on performance.
• If you have installed a switch in your home network, make sure that it does not slow down.
• On the WD My Cloud itself, it helps to update the firmware. This can not only make the device quicker, but also safer.
• Also try restarting WD My Cloud. In many cases, this can work wonders.
• Also make sure that the apps on the My Cloud don't use too much power. You can check this on the user interface of the network storage. If an application does cause problems, you should uninstall it.

In the next practical tip, you will read how to set up the WD My Cloud energy plan.