Web.de: Account blocked - possible causes
Web.de offers you a free and secure email address. If your account has been blocked, you may have violated the terms and conditions. Read what you can do in this practical tip.
Account at Web.de blocked - what to do?
- Your account may have been misused by hackers to send spam. You should therefore change your password as soon as possible.
- If there were too many failed login attempts from your IP address, this IP address will be blocked automatically. So that you can log in again, you have to restart the router briefly or disconnect it from the power supply for about 10 seconds.
- If you have made use of a fee-based offer on web.de, claims may still be open. Pay the outstanding bills so that your account is activated again.
- Your account will be blocked for security reasons if there are too many logins from different IP addresses.
- Therefore, please contact the Web.de hotline to be able to activate the account again as soon as possible.
- After that, you should change your password and check your PC for unwanted software.
- Also always make sure that you are on the right Web.de page. You can recognize this by the addition "https", which guarantees secure data transmission.
Web.de: How to block a sender's address
If the login to Web.de no longer works, we will show you what to do in the next practical tip.