web.de Club: cancel membership

If you cancel your web.de Club membership, you will automatically return to the free web.de FreeMail offer. We show you how to get rid of the paid account here.

Written cancellation of web.de Club membership

Cancellation by email or telephone is unfortunately not possible. You can only cancel your subscription in writing by letter or fax. Please note that according to the general terms and conditions there is a notice period of 6 weeks.

• In the message to web.de you can keep it short or simply take over the following text: "Dear Sir or Madam, I hereby terminate my web.de Club membership on time. Please send me a written confirmation of the cancellation."
• Enter your address, contract and telephone number and sign the letter by hand.
• If you want to send the cancellation by fax, send it to 01805 05 25 41.
• If you would like to send it by post, please send the letter to the following address: WEB.DE customer service, Brauerstraße 48, 76135 Karlsruhe

You can find a ready-made notice of termination here. Another practical tip will tell you how to expand the storage space of your web account from 12 to 1000 Mbytes.