Block WhatsApp account if the phone was stolen: Here's how
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If your cell phone has been stolen and you are not using a lock code, you should block your WhatsApp account immediately. In this practical tip, we will show you how to do this.
WhatsApp: Block account for cell phone theft
- To block WhatsApp, just send an email to " ". To ensure that your request is processed as quickly as possible, select the subject "Lost / Stolen: Please deactivate my account".
- Be sure to include your mobile phone number in international format in the email. Instead of 0174 123456789, WhatsApp requires your number in the format +49 174 123456789.
Stolen mobile phone, WhatsApp account blocked - what now?
- In most cases, it only takes a few hours for WhatsApp to block your account. The thief can still start WhatsApp on your phone, but can no longer access your account.
- After deactivation, you have 30 days to set up WhatsApp on a new or the same cell phone. If this does not happen, your WhatsApp account will be deleted completely.
- However, getting a new SIM card shouldn't be a problem within 30 days. All messages that you receive during the time of blocking will be leaked to you after activation.
Stolen mobile phone: block WhatsApp and SIM card
- Then also lock your SIM card. As long as the SIM card is active, the thief can easily reactivate your WhatsApp account via SMS.
- Contact your mobile operator for blocking. A quick call is enough. In some cases, blocking is also possible online. The respective instructions can be found in the following practical tip for locking the SIM card.
In the next practical tip, we will show you 7 things that you did not know about WhatsApp.