WhatsApp: pictures blurry - that's why
If you call up a chat in WhatsApp, individual images may be blurry. In this practical tip, we explain why and how you can solve the problem.
WhatsApp: Individual images are blurry
If you tap a chat picture in WhatsApp, the graphic appears in full size. However, some photos only show a blurry image. There are two different reasons for this:
- If the image preview in WhatsApp is blurry and you see an arrow symbol above the message (see screenshot), the photo has not yet been downloaded. Therefore, tap the arrow as soon as you are connected to the Internet to save the graphic. You can then view the photo.
- If, on the other hand, the images are blurry even though you have already downloaded them once, the corresponding file is missing on your smartphone. WhatsApp does not save sent photos on its own servers, but only retrieves the pictures from your mobile phone. If you delete the images via the gallery app, the data can no longer be loaded in WhatsApp. The result: a blurry picture.
- In this case, all you can do is try to restore the photo on Android or restore it on iPhone. If this does not work, you can ask your chat partner to send the picture again.
- The solutions mentioned also apply to blurry videos that you can no longer access via WhatsApp.
