WhatsApp down - help with faults and problems

If WhatsApp is down, in most cases there is not much you can do except wait. However, we will tell you what could be the reason why the messenger is not working.

WhatsApp is down - it can be because of it

• The servers of the service are often simply overloaded. Then you have no choice but to wait until the problem has been solved by the provider. Most of the time the problem manifests itself in the fact that there is no "Last seen" below the name of your chat partner. Sometimes the chat app gets stuck even when "connecting". If the WhatsApp server is down, the provider often communicates this via Twitter.
• In the event of a connection error, your Internet may also have failed. Therefore, check whether your WLAN works or whether your mobile internet connection is strong enough.
• In addition, the error could also be due to the app hanging up. In this case, quit WhatsApp completely and restart it. Read here how it works with the iPhone.

In another practical tip, we will show you what you can do if profile pictures of contacts are suddenly gone in WhatsApp.