WhatsApp hangs - you can do that
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In this guide, we show you what you can do if WhatsApp hangs on your smartphone.
WhatsApp hangs: you can do that
- Make sure you have the latest version of WhatsApp installed on your device. You can find these for free download at CHIP Online for Android and iOS. It is best to uninstall WhatsApp beforehand and import the app from scratch. So that you do not lose your messages, you can create a backup.
- Also check that the current version of your operating system is on your device. For most devices you will find a corresponding option in the settings. In our practical tips, we will show you how to update your iPhone and bring Android smartphones up to date.
- Also make sure that your smartphone has enough free space. If not, delete some unnecessary files from your device. On Android, you can also use apps such as "Clean Master" to delete unnecessary cache data and file remnants. But there are also tricks on the iPhone to create free memory again.
- On Android, you may be able to fix the problem by removing temporary WhatsApp data. To do this, open the "App info" for WhatsApp in the settings and tap on "Clear data" and "Clear cache".
- On some devices, too long messages cause lags under WhatsApp. If you recently received an unusually long message, delete it from the chat history.
- If the sending of messages and files is stuck, there may be network problems. Please note the information in this practical tip.