WhatsApp crashes: you can do that
Related Videos: How to fix WhatsApp Crash issues: old : this issue already fixed by whatsapp (May 2024).
On some smartphones, WhatsApp may crash. The problem can occur on both Android and iOS. We show you what you can do in the event of WhatsApp crashes.
Android: WhatsApp crashes - you can do that
The causes of WhatsApp crashes can be varied on Android. We give you important tips to fix the problem.
- Install the latest version of WhatsApp on your Android smartphone. You can find these in the download area of CHIP Online. It's best to see if an update is available.
- If WhatsApp crashes, it is advisable to remove the old WhatsApp application from your device before installing the new version.
- Then restart your smartphone and try WhatsApp again.
- Another possible cause for WhatsApp crashes is insufficient free memory. We explain in a separate article how to release RAM on your smartphone.
- The app also needs enough storage space. If your storage is almost completely occupied, you should free up storage space.
- Make sure you have the latest version of Android installed on your device. Check your device in the settings for software updates.
- A virus or other malware can also be responsible for WhatsApp crashes. Therefore, carry out a virus check.
- In the last instance, you can reset your device to the factory settings. However, remember to make a full backup beforehand.
iPhone: WhatsApp crashes - the best tips
Your options on iPhone are not quite as extensive as on Android. Our tips will help you make WhatsApp crashes a thing of the past.
- Uninstall WhatsApp on your iPhone and then reinstall the latest version of Messenger on your device. Then restart your iPhone.
- Check your system for updates and install the latest version of iOS available for your model.
- A busy processor can also cause WhatsApp to crash or freeze every now and then. In this case, you should close some apps that you don't need.
- If these tips do not help, it is recommended to set up your iPhone again. Be sure to back up your data beforehand.
In the next article, you will learn seven things that you previously did not know about WhatsApp.