WhatsApp verification failed - what to do?

If your WhatsApp verification failed, there is no need to worry: we will show you what you need to do to use WhatsApp properly.

WhatsApp verification: possible problem areas

When registering for WhatsApp, there are a few places that can cause verification to fail. You have to pay particular attention to this:

• Make sure you enter your mobile number correctly: the country code for Germany is +49, so only 49 must be entered. Then enter your mobile phone number including area code in the field next to it. Leave out the first 0 from the area code. For 01573123456 enter 491573123456.
• It is important that your smartphone has an Internet connection: It does not matter whether there is a WLAN or a mobile data connection.
• If the activation still didn't work, uninstall Whatsapp and reinstall it again. There may be a problem within the app, which can be remedied by reinstalling it.

Whatsapp: Verify by call instead of SMS

You can also verify the WhatsApp service by calling:

1. Carry out the WhatsApp verification until you get the SMS activation.
2. After the SMS activation has failed, the error message and the option of "voice verification" appear on the display. Click on "Call me".
3. You will be called automatically and receive a verification code that you enter in the field provided.
4. With this, WhatsApp is verified and you can complete the setup of WhatsApp.