WhatsApp only shows numbers instead of contact names
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If WhatsApp only shows the numbers of the contacts instead of their names, there is a problem with access to your phone book. We'll show you how to solve the problem.
WhatsApp only shows numbers instead of contact names: update contacts
- Restart your smartphone first. In some cases, the error has already been eliminated.
- Open WhatsApp and tap the green text symbol in the bottom right corner of the chat overview.
- Now tap the menu button at the top right and select the "Update" option.
- If the problem persists, open the "Settings" app on your smartphone.
- In the "Accounts" category, select "WhatsApp" and again "WhatsApp".
- Touch the "Remove" option at the top or bottom of the menu and confirm.
- Now open WhatsApp and update the contact list again.
- Then the WhatsApp account appears again in the "Settings" app.
WhatsApp only shows numbers: what to do?
- If the problem persists, open the "Apps" in the "Settings" app and select the "Permissions" under "WhatsApp". Activate all authorizations here.
- Restart your smartphone and check if the problem still exists. If it resolved, there were problems with the permissions.
- If none of this helps, you can create a WhatsApp backup and then reinstall WhatsApp.
In the next practical tip, we will show you 7 things that you did not know about WhatsApp.