Remove white screen virus - how it works

If your computer has become infected with the White Screen Virus, you should remove the persistent pest immediately. We'll show you how.

Remove White Screen Virus from Windows

As soon as the malware becomes active, your screen will only show a white area with a message. Most of the time this comes from an alleged government organization that requests money to release the computer. Under no circumstances should you pay the money. They are fraudsters. Instead, remove the Trojan virus like this:

• First disconnect the internet connection. This will prevent the virus from contacting its creator and receiving further instructions.
• Now start Windows in safe mode. This means that only the most necessary services and processes are started. The white screen virus should be deactivated first. We have instructions for safe mode for Windows 8 and Windows 7.
• Download the two free tools "Malwarebytes Anti-Malware" and "Dr. Web CureIt". First run a scan with Malwarebytes and remove all finds. If the virus persists, use the software from Dr. Web.
• By restarting the computer without Safe Mode, you can find out if it is still infected.

White Screen Virus cannot be removed - it can help

• Start safe mode and still only see the white screen, log in via another user.
• The white screen virus can also hide in the Windows auto start. You can remove programs from the autostart.
• If all of this does not help, you have to import a Windows backup or reinstall it. Windows 7 system restore can also solve the problem.

In the next practical tip, we will show you how to check individual files online for viruses.