How do I contact the Amazon Return Center?

Questions and problems with the online mail order company Amazon can only be solved online, for example in the online return center. That's not entirely true: we'll show you how else you can contact the Amazon return center.

Contact the Amazon return center

If you request the parcel label in the online center for return shipments, you have the option of sending a message to the employees. However, this is no longer possible later. To contact the Amazon return center anyway, you have the following options:

• Online: Here you will find the contact form that Amazon has hidden well on its website. Of course, you must first register with your email address and password.
• By post: You can also send a letter to the return center in the traditional way, the address is identical to the recipient of the return item: Amazon return center, Amazonstraße 1, 36251 Bad Hersfeld.
• By phone: If you are willing to accept queues, you can contact Amazon employees by phone. This is free of charge at 0800-363 84 69 (Germany), 0800-88 66 32 38 (Austria) and 0800-74 00 20 (Switzerland).

More tips on Amazon's online return center can be found here.