Wii balance board has stopped working. What to do?
If your Wii balance board stops working, there can be several reasons. First of all, you should check your batteries. If your board still does not work, we will show you other possible solutions below.
Step 1: check batteries
Even if your Wii Balance Board lights up briefly when you press the power button, it doesn't have to mean anything. Your batteries can still be empty.
- Open the Wii's battery compartment.
- Add four new AA batteries to the compartment.
- Press the power button again and test whether the board is working.
- If not, read on in the next step.
- You can also test whether your batteries are full or empty without a measuring device.
Step 2: reconnect the Wii Balance Board to the console
Very often the Wii board is simply no longer properly connected to the console. You can do the following to fix the problem:
- To establish a correct connection between the two devices, you should proceed as described in this tip.
- Note that only one board can be connected to a Wii console.
- Note: A balance board can only be registered from a single Wii console.
- So if you have synchronized your board with another console, then the board will no longer work with the console that was used initially. Then you have to synchronize the two devices again.
Step 3: warranty or repair
If your board does not light up or cannot be connected, then the device may also be defective.
- In such a case, check whether you still have a guarantee on the board.
- Nintendo grants you a legal 2-year warranty. You can then send in the balance board and it will be repaired or replaced for you free of charge.
- By the way: Even if your guarantee has expired, you can have your balance board repaired by Nintendo. All further information can be found here.
- Before sending in the console, it's best to contact Nintendo Support. You can reach support from Monday to Friday between 10 a.m. and 8 p.m. and on Saturday between 10 a.m. and 3 p.m. on 06966105900.
- Alternatively, you can write an email to support.
- If your guarantee has already expired, you can order a new Wii Balance Board online at low cost.
Did you already know that you can also copy your Wii games to a stick or hard drive? In the next practical tip, we'll show you how it's done.