Windows 10: Cortana is not responding - you can do that

In Windows 10, you can use Cortana to search your own PC and the Internet. However, if Cortana stops responding, it may be due to your antivirus program. In this practical tip we will show you what you can do about it.

Cortana not responding on Windows 10 - what to do?

So that Cortana reacts again and works without problems, we have the following tips for you:

• In most cases, the firewall and anti-virus program make Cortana not work properly. Therefore switch off both services.
• If Cortana then works without any problems, we will show you how to release Cortana in the firewall and create an exception in the antivirus program.
• Often, it can also help if you restart the Windows Explorer process. To do this, open the Task Manager using [Ctrl] + [Shift] + [Esc] and click on "More Details".
• Scroll down here and right click on the "Windows Explorer" process. Then select the "Restart" option from the context menu.
• The problem may also be solved using tablet mode. To do this, click on the notification icon at the bottom right and select "Tablet mode". Wait a moment and then deactivate it again.
• In order for Cortana to react to the voice command, you must first activate it. To do this, click in the search field below and then on the notebook on the left.
• Activate the "Hey Cortana" setting there. You need a microphone for this.