Windows 10 does not find printer: what to do?

Windows 10 does not find the printer - so you solve the problem

Here's what you can do if Windows 10 doesn't find the printer:

First, make sure the printer is properly plugged in and turned on.
It often helps if you briefly switch the printer off and then on again. You can also disconnect the power cord from the device for a short time.
If you want to connect the printer to the PC via WLAN, you should make sure that you have selected the correct WLAN network and are using the correct access data.
However, if you use a USB cable for the connection, you should select a different USB port as a test, as this could also be a defect. Alternatively, you can also replace the USB cable, as this could also be broken.
On the website of the printer manufacturer you will find further information on how to start up the device under Windows 10. A Google search for the specific model also often provides suitable solutions.
You may need to install new drivers to find the printer. For most models you can download the drivers in our download area.
In some cases it can help if you set up the printer manually. We will show you this below.

Switch to the "Control Panel" and open the category "Hardware and Sound".
Here you have to click on "Devices and Printers" above and then select the "Add Printer" option.
The PC will now search for available printers nearby. Here, however, select the option "The printer you are looking for is not listed", even if it should be found.
Select the second or fourth point here. This is how you can add the printer using the IP or the connection point.
Then follow the instructions in the wizard until "Install Printer Driver" appears. Search for the device here or insert the associated data carrier.
Wait for the driver to install successfully. This can take some time. You can then give the printer a name or have a test page printed out.

We have summarized the innovations of Windows 10 for you in the next practical tip.