Windows 10 Mobile: Reset smartphone to factory settings

If you have problems with your Windows 10 Mobile smartphone, it usually helps if you reset the device to the factory settings. We show two ways that this works quickly and easily.

Reset smartphone with Windows 10 Mobile

• First open the "Settings" under Windows 10 Mobile and select the category "Update & Recovery". Under "Restore" you can now reset the smartphone to the factory settings.
• Alternatively, you can reset your smartphone on the PC using the Windows Phone Recovery Tool. Windows 10 Mobile is not only reset to the factory settings, but the firmware is completely reinstalled. This path is particularly useful for larger problems.

In the next practical tip, we will show you how to set up the Companion app in Windows 10 and thus manage your Windows Phone.