Repair Windows Media Player 12: You can do that

If Windows Media Player 12 stops working properly, you can fix it. Depending on the problem, there is a specific method that you can use for the repair.

Repair Windows Media Player 12: Deactivate and restart

One of the classic repair methods is to prematurely deactivate and then restart Windows Media Player 12. This is especially recommended if your media player can no longer be started or if it shows an error message shortly after starting and must be closed. This method is rarely necessary if the program keeps hanging up after some time. To do this, proceed as follows:

• Open the Control Panel and select the Enable or disable Windows features option.
• Then deactivate Windows Media Player 12 in the media options and confirm the selection.
• Now you have to restart the computer and reactivate the media player in the same way to be able to use the program again.

Resetting made easy

Resetting is another method to use Windows Media Player 12 again. This is necessary if the program has problems with data management, loads the wrong data or cannot assign it correctly. The default settings are reset as follows:

• Click the Windows icon at the bottom left of the screen and enter C: \ Windows \ diagnostics \ system \ WindowsMediaPlayerConfiguration \ DiagPackage.diagpkg in the search field. Click on the displayed DiagPackage.diagpkg troubleshooting file .
• Now a window will appear in which you first click on the Next command and then on Apply correction . The file will now reset media player 12 and list possible problems.

Other solutions

Other ways to repair Windows Media Player 12 include the following:

• New installation : A new installation is recommended if there are problems with the registry. After a new installation, you can configure it again and fix any errors.
• End process or service : If Windows Media Player 12 suddenly freezes and cannot be closed, you should either close the service or process. You can then restart it.
• Support : Problems can arise more rarely, for which there is no obvious solution. In this case, you should contact Windows Support.