Windows Warning: Infection ID: 13496587525 - what is it?

If you get a Windows warning with infection ID 13496587525 on your computer, you shouldn't act too hastily. The message is a fictitious error message with a criminal background. In this practical tip, we will show you what it is all about and how you can react best.

Windows warning with infection ID 13496587525 - what is it?

"Your personal photos, credit card details, and passwords may have been compromised." With this horrific report, the browser window tries to rip off unsuspecting computer users. The message prompts you to call an official technician. You are even shown a supposedly toll-free number.

• The attempts at fraud take place in your browser. First, a window opens that imitates a blue screen.
• Call the telephone number provided and an English-speaking person answers, asking you to install the TeamViewer software.
• This software is designed to give criminals access to your computer. If this succeeds, various changes are made to the PC.
• Large amounts of money are required from the victims. If you don't pay, the computer will be irreversibly destroyed by remote access.

Received infection ID warning - what to do?

The solution to the problem - just don't respond.

• The warning is neither a real Microsoft blue screen nor a virus.
• Only a window was opened in your browser that imitated a blue screen. So just close the browser window and open it again.
• Your PC is neither infected nor damaged. Criminals use this trick to gain access to the PC in order to blackmail the victims afterwards.

Play it safe: Protect your PC with the freeware AntiVir

Nevertheless, secure your PC with an anti-virus protection program. We explain how to configure Avira AntiVir.