Word does not print - it can be because of that

If Word does not print your document, there can be several reasons. We give you tips on how to solve the problem.

Word: document does not print - Word problems

If you encounter the problem with Word, try printing something out using another program. This way you can see whether the problem is with the printer or with Word itself.

• First of all, you should restart the computer. Many problems are usually unnecessary.
• Check that you have selected the correct printer. It is often the case that files are accidentally sent to OneNote. Pay attention to the selection behind "Printer" in the print dialog box and check that the "Save as PDF" option has not been checked.
• Using an unusual font can also cause problems. If necessary, change them.

Word: Document is not printing - printer problems

If your document is placed in the print queue without any problems, the problem is more with the printer:

• Click the taskbar in the lower right to display the printer queue. Select "Stop" and "Restart" there. If there is no response, delete the job and start it again using Word.
• Check that the printer is connected correctly and plug in the cable again.
• If the printer still does not work, you should update the driver.
• Switch off your virus scanner briefly and submit the print job again. Virus programs can sometimes cause problems.
• If all steps were unsuccessful, you should reinstall Word.

We will explain how to reset the drum on Brother printers in the next practical tip.