Wordpress support: contact details and customer service hotline
If you have any problems with Wordpress, you can contact support. Our overview shows whether this can be done by hotline and what contact options you still have.
Wordpress customer service: all contact details
At Worpress there is currently no support in German. You must therefore contact Worpress.com's English customer service. Some of the employees understand the German language, but for safety reasons you should formulate all inquiries in English.
- Email: The fastest way to contact WordPress employees is by email. To do this, use the free online form on the WordPress homepage. Select your concern here and then describe the problem. Support usually responds by email within a few days.
- Forum: Alternatively, ask your question in the English-language WordPress forum. Here other WordPress users and employees will help you around the clock. You can recognize a Wordpress employee by the orange name "Staff" or "Happiness Engineer" under the user name.
- Chat: If you have a paid subscription to Wordpress like the premium contract, you can also use a live chat. To do this, open the WordPress support website in your browser. If an employee is currently available, a chat window is displayed here in which you can ask your question.
- Other: There are currently no other contact options at Wordpress. In particular, there is no hotline available. If something changes here, we will inform you on this page.
