Xbox hangs when installing - what to do?
You are looking forward to your new XBox game, but the console hangs when you install it? Here you can find out what it could be - both with the XBox One and the XBox 360.
Your Xbox One hangs when installing: what now?
You have a new XBox One and are looking forward to the first games. But the multimedia console hangs when you first install a game. You should note this:
- Unfortunately, the installation always takes a long time to start - so don't panic! Your new XBox One is not broken.
- The mostly downloaded patch files are large - around 40 GB. Therefore, the installation speed also depends on your internet connection.
- Therefore, the first thing to do is to wait. After three, five or ten percent of the game is installed, you can usually start playing.
- Is it harmful to turn off the XBox One in the middle of the installation? Answer: No. In several cases, the console and modem rebooted much faster than before.
- By the way: You no longer see the installation progress on the XBox One as a bar like on the 360. You can find it in the start menu under the "My Games & Apps" option in percentages.
XBox 360: Game installation hangs
What helps if your XBox 360 hangs while installing games?
- First, try restarting your console. To do this, briefly pull out the network cable, plug it in again and switch your XBox 360 on again. Usually that alone helps.
- Clear your system cache in the XBox menu. Temporarily stored data will be deleted. Your important data will remain. Only one or the other update has to be reinstalled.
- To do this, first press the Guide button on the controller. Now you have to select 'Settings'> 'System Settings', then 'Storage'.
- Now all you have to do is select a storage device. All buffers are deleted anyway. Finally, click on 'Clear system cache' - and you're done after confirming.
- Sometimes it just helps to reboot your modem. To do this, disconnect it from the power for about two minutes and then turn it on again.
Another CHIP practical tip will tell you whether you can play XBox One games offline.