Xbox Live: MTU error - you can do that

If Xbox Live shows an MTU error, you cannot play games online in multiplayer. We'll show you how to solve the problem.

Xbox Live: How to fix the MTU error

• Xbox: Press and hold the power button on the Xbox for about 5 seconds. Then the console switches off completely.
• Power: Now take both your router and the Xbox off the power for about 30 seconds. You can then plug the devices back in.
• Headset: If you use a Bluetooth headset, disconnect the headset and Xbox. These devices often cause an MTU error.
• WLAN: If the WLAN signal is too weak, the error can also occur. Look for sources of interference and increase the WiFi range if necessary.
• Frequency: Most routers operate at 20 MHz. Newer routers can also transmit on a frequency of 40 MHz. If this is the case for you, change the frequency to 20 MHz, so the Xbox can cope better.
• WLAN: The WLAN standard can also be decisive. According to Microsoft, the Xbox works best with the WLAN standard 802.11g. You can set this in the settings of your router.

Xbox One: Fixed MTU problem?

1. Press the Menu button on the Xbox One controller, and then select Settings.
2. Under the "Network" category, you will find the "Test network connection" option under "Network settings".
3. If you see a positive result here, the connection is good and the MTU error has been removed.

In the next practical tip, we will show you how to play Minecraft in multiplayer on the Xbox.