Xbox One: Fix error 0x80820002
The Xbox One system update on Monday, August 18, largely resulted in error 0x80820002. We'll show you how to fix it.
Xbox One: Fix error 0x80820002
The error is a problem with copy protection. Only game discs are no longer recognized. Since there is no way to uninstall the update or restore the system, you have to be patient for the time being.
- On August 20th Microsoft has released another small update. This should solve the problem again. If that doesn't help you, Microsoft has another solution ready:
- Place the Xbox One on a flat surface and press and hold the power button for ten seconds. The console now switches off completely. Then disconnect the Xbox One for three minutes. Try again to have a game disc read, it may now work.
- If you still have problems with the error, please contact Microsoft Support directly.
We'll show you what you can do if your Xbox One or Xbox 360 no longer recognizes games in the next practical tip.