Xbox One Hotline: How to contact support
If you have a problem with your Xbox One, you can contact customer service via hotline or chat. We'll show you how to contact support.
Xbox One: Contact support via chat and hotline
- Open the following Microsoft support website and log in to your account. Describe your exact problem here.
- You can then choose between several support options. If you click on "Request a call from support", you will be called after the specified waiting time.
- Alternatively, you can also use the chat. To do this, click on "Chat with Microsoft Support". Here you usually wait a lot shorter for an answer.
In the next practical tip, we will show you how to activate Cortana on Xbox One.