XBOX One: Kinect does not work - this is how you solve the problem
If the Kinect sensor of your XBOX One no longer works, it is usually only a temporary error. We'll show you how to solve the problem.
XBOX One: Kinect sensor is not recognized
- Pull the plug from the Kinect sensor out of the XBOX One and then reconnect the two devices.
- If this does not work, switch off the console completely and remove all plugs. After about a minute, reconnect the console to the power and the Kinect sensor.
- Start your XBOX One and press the menu button on the controller. Select the category "Kinect" in the "Settings". Activate the "Kinect on" option here.
Kinect on the XBOX One: Sensor does not work
If the above instructions did not work, you must completely reset the connection to the Kinect sensor.
- Press and hold the power button on the XBOX One for about ten seconds until the console turns off completely.
- Unplug the power cord and then the Kinect sensor. Reconnect the console to the power after a few seconds.
- Press the [XBOX] button on the controller to start the XBOX One.
- Select the [Menu] button and open the "Kinect" category in "Settings".
- Only now connect the Kinect sensor again and wait a few seconds. The Kinect sensor is now set up again.
In the next practical tip we will show you how to switch on the XBOX One using a voice command.