Return XBOX One: You have to pay attention to this

If you want to return the Xbox One you've bought, there are a few things to consider. We will show you what is important.

Return Xbox One - does it work?

• If you purchased Xbox One online, you can return the device within 14 days without reason.
• If the Xbox One was bought locally from a retailer, you can only hope for goodwill. Dealers are not obliged to take back a fully functional device. With large chains such as Media Markt or Saturn you often get the money or a voucher back.
• Make sure you put all accessories back in the box. Films and packaging do not necessarily have to be included, but are often recycled. Especially if you are hoping for the goodwill of the dealer, you should pack the Xbox One back as accurately and well as possible.

If you've already bought a game for the Xbox, the next practical tip will show you how to return apps and games to the Xbox Store.