XBOX Store: return app / game

In this article, we show you whether you can return apps and games purchased in the XBOX Store. Microsoft places strict conditions on the right of return in its stores, especially for digital content.

Return apps and games to the XBOX Store

• Unfortunately, you cannot return apps and games from the XBOX Games Store.
• Microsoft is currently pursuing a strict strategy: Downloadable or intangible goods cannot be returned.
• The only exception for all Microsoft services: If a code is necessary and you can prove that you have removed the game, you can contact support and ask for a refund. Since this does not apply to the XBOX Games Store at the moment, this option does not apply.
• If you bought the game on a DVD in stores, you can hope for goodwill from the dealer.

You can also use your XBOX controller for other games on the PC. All you have to do is connect the controller to the computer.