Xiaomi: contact customer service via hotline

If you have a Xiaomi Mi smartphone, you can contact customer service via a hotline if you have any problems. All contact details can be found here in our overview.

Xiaomi: contact customer service

The Chinese manufacturer Xiaomi has only existed for a few years and has not yet fully opened up the German market. There are first smartphones and tablets from the provider in this country, but the manufacturer does not yet have a German customer service. If you have any problems, you must therefore contact the retailer from whom you bought your device or contact the Xiaomi English-speaking support.

• Hotline: You can reach employees by phone at 1833 942 6648. As Xiaomi is located in Singapore, customer service can only be reached from 02:00 to 12:00 German time. Also note that this is a foreign phone number. Under certain circumstances, this can lead to additional costs.
• Chat: Xiaomi's live chat, on the other hand, is completely free. Log in here with your Mi account and ask one of the employees your question. The live chat is also open from 02:00 to 12:00 German time.
• Email: Outside of business hours you can contact Xiaomi support via email at " ". Customer service usually responds within a few days.
• Tip: In the unofficial German community of Xiaomi you will find many answers to the most common problems with the Mi hardware.

We will show you how to set up the Xiaomi Mi Band perfectly in another article.