Zalando: How to contact customer service
Related Videos: Zalando Customer Care in Berlin: Serving Customers from 15 Countries (May 2024).
If you have any problems with your order, you can contact Zalando's customer service by email or phone every day. This practical tip shows you where you can find the necessary contact information.
How to contact Zalando customer service
- Before contacting support directly with your problem, you should first search Zalando's help topics. Here you will find a suitable answer to the most frequently asked questions.
- If you have not found a solution to your problem, you can contact Zalando customer service using the contact form. To do this, log into your user account beforehand so that you do not have to fill in the customer data manually.
- For urgent inquiries, you can also contact customer service from Monday to Sunday from 8 a.m. to 10 p.m. by phone on 0800/2401020.
- You can reach Zalando in writing at the postal address: Zalando SE, Tamara-Danz-Str. 1, 10243 Berlin or by email to
- Zalando voucher: save 10 percent here
It doesn't always have to be Zalando. In another practical tip, we present two other alternative online shops for shoes.