Quit Zalando - how it works

Canceling your Zalando account is not that easy: Cancellation is only possible by email. We show who and what you need to write to.

Quit Zalando - so go ahead

1. In order to terminate your account with Zalando and have it completely deleted, the online retailer requests an informal termination by email.
2. Open our Zalando termination template and copy the text into an email. The cancellation should be made from the email address with which you are registered with Zalando.
3. The cancellation should be made from the email address with which you are registered with Zalando.
4. Then send the mail to " ".
5. You will usually receive a confirmation from Zalando by email within 48 hours.

You can find more notice templates in our database.