Quit Zamaro - how it works

You have registered with Zamaro to exchange clothes. We'll tell you how to properly cancel your membership if you no longer want to use the service or if you accidentally subscribe.

Cancel paid Zamaro SwapPLUS membership

You have concluded this tariff for 24 weeks. It is automatically extended by another 24 weeks if you do not cancel 4 weeks before the end of the contract by email, fax or letter.

• Send the letter of termination to the website operator as soon as possible. Cancellation must be received by the recipient at least 4 weeks before the expiry date.
• We recommend that you send the cancellation in advance by email or fax. Then you will send a letter by registered mail.
• Address your letter to Zamaro GmbH, Gruber Straße 70, 85586 Poing.
• Enter "Termination Membership" as the subject.
• Put your personal data in this sample text: Dear Sir or Madam, I hereby terminate my membership above [your customer number and your user name or your email] on time [last day of subscription]. Please send me a written confirmation of the termination. Kind regards [your signature].
• Keep a copy of the letter with the proof of posting.
• You can cancel the completely free basic membership at any time. One email is sufficient here.

Revoke free trial of SwapPLUS membership

First you decided to test the offer for a week. If you do not want to switch to the fee-based tariff, cancel the membership.

• Lt. Zamaro can revoke the free 7-day SwapPLUS membership test in writing by you until the end of the term.
• From a legal point of view, the cancellation period, which has been shortened to seven days, falls below the legally stipulated period of 14 days and is therefore not legally valid.
• However, you should cancel the trial membership as soon as possible.
• Here, too, send the revocation first by email or fax and then by post by registered mail.
• The address is also Zamaro GmbH, Gruber Straße 70, 85586 Poing.
• As the subject, name "Withdrawal of contract".
• Add your account details to this text: Dear Sir or Madam, I hereby cancel the contract on time. I do not want to continue after the one-week SwapPLUS membership. My data: [your customer number and your username or your email]. Please send me a written confirmation of cancellation. Kind regards [your signature].
• Keep a safe record of the registered letter and a copy of the letter.

In the next article we will tell you how you can cancel your subscription to Call a Bike.