E-Plus: Internet doesn't work - you can do that

There are a number of reasons why your internet doesn't work at E-Plus. In this practical tip, we will show you what you can do in the event of network problems.

No Internet under E-Plus - that's the reason

The internet outage does not necessarily have to have anything to do with E-Plus:

• There may be a bug on your smartphone. First restart the device and check whether the problem has resolved.
• Or maybe the network quality of E-Plus is bad at your location. A letter is displayed in the status bar, which provides information about the quality of the network.
• An "E" and "G" indicate a slow connection and rather poor reception. In these cases, the internet sometimes no longer works. You can also check the network coverage of E-Plus online.
• Perhaps you have also used up your monthly data volume. You can check this with E-Plus in the following way.

Disrupted network at E-Plus - that's how you find out

However, the reason for an internet failure can also be with E-Plus.

• It may happen that the provider has a network fault.
• Go to allestoerungen.de to check whether there is a network fault at E-Plus.
• If you cannot find any information, you can also contact E-Plus customer service if in doubt.

In the next practical tip, we will show you how to block your E-Plus SIM card.